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Keep your systems working from the same information.

A product changes in the ERP. A customer places an order online. The right information needs to reach the next system without someone copying it by hand. We plan and build those connections around your business workflows.

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What we connect

CRM and ERP

Exchange customer, product and order information according to the responsibilities of each system.

Stores and marketplaces

Move catalogue information, availability and orders between the channels involved in your sales process.

Payments and logistics

Connect the services and status updates needed to process orders.

Telephony and messaging

Bring customer communication into the operational tools your team uses.

Marketing tools

Connect the data and events needed by the agreed marketing workflow.

Background processing

Use queues where work needs to be processed separately from the customer-facing request.

Define the rules behind the connection

An API tells us how a system can exchange information. The business rules tell us what that exchange should do.

We clarify which system owns a record, when changes should be sent and what happens if data is missing or an update fails. Where the workflow needs it, we plan retries, checks for repeated updates and visibility into processing problems.

The aim is to make the exchange understandable and maintainable when something changes or needs attention.

Relevant project experience

What our clients say

Andreas Biermeier

Andreas Biermeier

Order management & post-production, BILDERMEISTER

Very reliable and always great work.

Questions about integrations

  • What if a system does not have an API?

    We check whether it offers supported exports, imports, file exchange or another authorised integration method. If there is no reliable way to access the required information, that limitation may change the solution or make the integration impractical.
  • Can the information stay in sync in real time?

    It depends on what the connected systems support and how quickly the business needs the update. Some exchanges can be event-driven; others run on a schedule or through a queue. We agree the required timing before choosing the approach.
  • How do you decide which system holds the correct data?

    We agree an owner for each type of record or field. For example, one system may maintain product information while another creates orders. These rules help avoid conflicting updates and need to be part of the integration design.
  • What happens when an exchange fails?

    We plan the response around the workflow: which failures can be retried, which need a person and how the issue becomes visible. The required logging and recovery behaviour are included in the agreed scope.
  • Can you improve an integration that already exists?

    Yes. We investigate the current data flow and the situations where it fails, then recommend changes. That may involve correcting mappings, changing processing rules or replacing part of the connection.
What does your business need to do next?

Tell us what you want to build or improve, what you already have and where you need help. We will work through the next step with you.

Your details

What would you like to build or improve?

UX/UI Design
eCommerce
Business system
Digital platform
Integrations
Marketing & analytics
Ongoing development

Indicative project budget — optional

Under $5k
$5k–$20k
$20k–$50k
$50k+
Not sure yet
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